Frequentyl Asked Questions about ECONICE


Is it safe to use Econice products around children and pets?

Absolutely. Our products are meticulously crafted without any volatile organic compounds (VOCs), ensuring safety for you, pregnant/nursing women, children, and pets.

 

Are Econice products disinfecting?

We harness the potency of plant-based antibacterial agents, ensuring effective results while prioritizing safety. This approach stands in contrast to traditional disinfectants like chlorine, bleach, quaternary ammonium compounds, or triclosan, which may pose risks if ingested. It's important to note that we haven't conducted external laboratory tests for a 99.9% germ kill. We refrain from endorsing chemicals that could lead to toxicity build-up in homes, prioritizing a safe environment.

 

Do Econice products adhere to cruelty-free practices?

Absolutely! We cherish our furry companions and would never subject them to harm. Our products undergo thorough testing in laboratories to ensure both effectiveness and safety. Proudly PETA certified as Cruelty-Free.

 

Do Econice products adhere to a vegetarian formulation?

Certainly! Indeed, our formulations exclusively incorporate natural ingredients sourced entirely from plants. Proudly certified Vegan by PETA.

 

Do Econice products maintain a balanced pH?

Certainly. Each of our products is meticulously formulated to achieve optimal pH balance tailored to specific surfaces.

 

Do Econice products cater to hypoallergenic needs?

We've crafted our products with natural or naturally derived ingredients, steering clear of synthetic dyes. Additionally, we exclusively utilize mild, hypoallergenic fragrances.

 

Does Econice use recyclable packaging?

Absolutely! Our packaging is 100% recyclable, and noteworthy is the fact that 30% of the PET bottles we utilize are crafted from recycled plastic.

 

How can I monitor the progress of my order?

Upon placing your order, an email containing a link to track the status of your order will be sent to you.

 

What is the process for cancelling my order?

Cancellation or refund requests are not accommodated once the order has been shipped.

 

What is the estimated delivery time for my order?

We usually dispatch orders the following business day. Delivery times vary based on your location, with an estimated arrival between 2-5 days. In some instances, your order may ship from multiple warehouses, resulting in the receipt of products in two or three separate shipments.

 

To which locations do you provide shipping services?

We deliver throughout India!

 

What is the process to qualify for free shipping?

Shipping is free for orders exceeding â‚ą599. For orders below â‚ą599, a shipping fee of â‚ą50 will be applied.

 

Could you please provide details about your return/exchange policy?

Regrettably, we do not facilitate exchanges, returns, or returns to origin for our products, citing hygiene reasons.

 

How long does it take for a refund to reflect in my account if my transaction fails but the money is deducted?

Your refund is expected to be reflected on your credit card statement, bank, or wallet within 5-7 days.

 

Which payment methods are accepted for transactions?

We welcome payments through major credit cards, debit cards, net banking (within India), and various wallets.

 

Is it possible to purchase a subscription?

We attempted to implement subscriptions, but recurring payments have shown high failure rates. As a result, we have temporarily paused this feature. Rest assured, we are actively working on finding a solution and aim to reintroduce it soon!

 

Where can I find and purchase Econice products?

You can purchase Econice products directly from our website at www.econice.com and find us on popular platforms like Amazon India and Flipkart.

 

Where can I submit a review for Econice products?

Visit any product page, select the stars located below the product name, click on "Write A Review" in the top right corner, and share your feedback!

 

Where are Econice products manufactured?

Our products are crafted in a state-of-the-art facility in India, certified by the World Health Organization (WHO) for adhering to Good Manufacturing Practices (GMP).

 

What are the ways to contact you?

Drop us a message at info@econice.in, and we'll get back to you within one business day.